Charlotte Rise FC is committed to protecting the privacy of our players, parents, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.risefcsoccer.com/] and participate in our programs. By accessing our website or enrolling in our programs, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Identification Information:
   • Players: Name, date of birth, gender, email, and contact details.
   • Parents/Guardians: Name, contact information, and relationship to the player.
2. Medical Information:
   • Relevant health details to ensure player safety during activities.
3. Payment Information:
   • Credit card or bank details for processing program fees.
4. Usage Data:
   • Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
5. Media:
   • Photographs and videos taken during training sessions, matches, and events.

How We Use Your Information

We use the collected information for various purposes, including:

• Program Administration: To register players, manage team listings, and communicate schedules.
• Safety and Health: To address medical needs and emergencies appropriately.
• Payment Processing: To handle transactions related to program fees and merchandise purchases.
• Website Improvement: To analyze usage patterns and enhance user experience.
• Promotional Materials: To show player achievements and promote club activities on our website and social media platforms.

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information in the following circumstances:

• Service Providers: With third-party vendors who assist in our operations, such as payment processors and website hosting services, under strict confidentiality agreements.
• Legal Obligations: When required by law or to protect the rights and safety of our participants and organization.
• Parental Consent: For players (U5-U19), we comply with the Children’s Online Privacy Protection Act (COPPA) and obtain verifiable parental consent before collecting personal information.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Parents or guardians may request the deletion of their child’s information by contacting us at info@risefcsoccer.com.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to or restrict the processing of your data.

To exercise these rights, please contact us at info@risefcsoccer.com.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Charlotte Rise FC
Charlotte, NC 28277
Phone: 980-216-8082
Email: info@risefcsoccer.com